Terms and Conditions
Terms and Conditions
These terms and conditions govern your use of SpinLegend Casino services. By creating an account and using our platform, you agree to comply with all terms outlined below. Please read these conditions carefully before proceeding with registration or gameplay.
Account Registration and Eligibility
Age Requirements - You must be at least 18 years old to create an account and participate in any gaming activities. SpinLegend reserves the right to request age verification documents at any time. Accounts created by underage individuals will be immediately closed, and any funds will be confiscated.
Geographic Restrictions - Our services are available to residents of the United Kingdom who are physically located within UK borders when accessing our platform. Players from restricted jurisdictions cannot create accounts or participate in gaming activities.
Account Verification - All players must complete identity verification before processing withdrawals. Required documents include government-issued photo identification, proof of address dated within the last three months, and payment method verification. Failure to provide requested documentation may result in account suspension.
Deposits and Withdrawals
| Transaction Type | Minimum Amount | Maximum Amount | Processing Time |
|---|---|---|---|
| Credit Card Deposit | £10 | £5,000 | Instant |
| Bank Transfer Deposit | £20 | £10,000 | 1-3 business days |
| E-wallet Deposit | £10 | £3,000 | Instant |
| Withdrawal | £20 | £5,000 per day | 1-5 business days |
Deposit Policies - All deposits must originate from payment methods registered in your name. Third-party deposits are strictly prohibited and will result in funds being returned to the source. Currency conversion fees may apply for non-GBP transactions.
Withdrawal Procedures - Withdrawals are processed to the same payment method used for deposits where possible. First-time withdrawals require account verification completion. Weekly withdrawal limits apply based on your VIP status and account history.
Anti-Money Laundering - SpinLegend complies with UK anti-money laundering regulations. Suspicious transactions may be investigated, and accounts may be frozen pending completion of enhanced due diligence procedures.
Bonus Terms and Wagering Requirements
Welcome Bonus Conditions - The 250% welcome bonus up to £20,000 requires a minimum deposit of £20 and carries a 35x wagering requirement. Wagering must be completed within 30 days of bonus activation. Different games contribute varying percentages toward wagering requirements.
Game Contribution Rates - Slots contribute 100% toward wagering requirements, whilst table games contribute 10%. Live dealer games contribute 5%, and certain high RTP slots are excluded from bonus play entirely.
Maximum Bet Restrictions - During bonus play, maximum bet limits apply based on the bonus amount received. Exceeding these limits may void bonus funds and associated winnings.
Responsible Gaming Policies
SpinLegend is committed to promoting responsible gaming practices and providing tools to help players maintain control over their gaming activities.
Deposit Limits - Set daily, weekly, or monthly deposit limits through your account settings. Limit increases require a 24-hour cooling-off period, whilst decreases take effect immediately.
Self-Exclusion Options - Players can self-exclude for periods ranging from 24 hours to permanent closure. During self-exclusion, accounts cannot be accessed, and promotional communications are suspended.
Reality Checks - Configure session time reminders to appear at regular intervals during gameplay. These notifications display time spent and money wagered to help maintain awareness of gaming activity.
Game Rules and Fairness
Random Number Generation - All games use certified random number generators to ensure fair and unpredictable outcomes. RNG systems are regularly tested by independent auditing companies to verify compliance with industry standards.
Return to Player Rates - Theoretical RTP percentages are displayed for all games and represent long-term statistical expectations. Individual sessions may vary significantly from published RTP rates.
Dispute Resolution - Game disputes must be reported within 30 days of the disputed session. SpinLegend will investigate all legitimate complaints and provide detailed explanations of outcomes.
Account Closure and Dormancy
Voluntary Closure - Players may close their accounts at any time by contacting customer support. Outstanding balances will be returned via the original deposit method after verification procedures are completed.
Dormant Accounts - Accounts with no activity for 12 months are classified as dormant. Monthly maintenance fees may apply to dormant accounts with remaining balances.
Contact Information
For questions regarding these terms and conditions, contact our customer support team at [email protected] or call 0203 808 5000. For responsible gaming support, contact GamCare at 0808 8020 133.
These terms are governed by UK law and are subject to change with reasonable notice provided to all account holders.